Chipper Cash convert my NGN to USD for maintenance fees without my consent
Here's what chipper cash did to me. They automatically charged my naira account to settle USD maintenance fees.
Chipper Cash convert my NGN to USD for maintenance fees without my consent
Hello guys! I just had a bad experience with Chipper Cash app and I have been logging complaints since the incident, but the support team's response is very slow, and no actual resolution has been made yet. They're all saying "your payment was made toward settling your overdue balance for the unpaid US stocks account maintenance fees". Hello Temitope,Thank you for reaching out to us.I apologize for any inconvenience caused by the maintenance fee on your stock account. A review shows that after converting ₦188.93 to $0.11, a payment of $0.11 was made towards settling your overdue balance for the unpaid US Stocks account maintenance fees. Your overdue balance is now: $4.89. We previously notified you about this $1 monthly fee, which you can still find in your message center.I’ve confirmed that your stock profile is active, even if you currently hold no stocks. Please note, the fee is non-refundable and automatically deducted each month.To avoid future charges, you can dea…
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Temmy Samuel is a seasoned journalist with extensive experience in consumer tech, economy, finance, business, money and politics. Currently, he’s studying Accounting at the Federal University of Oye-Ekiti.