If you’ve ever signed up for a financial app, chances are you’ve come across a feature called trial cash. PalmPay, one of the fastest-growing digital payment platforms in Africa, offers this unique feature to attract new users and reward existing ones.
But here’s the catch: many people don’t know how to withdraw and use PalmPay trial cash effectively. In this guide, I’ll break down everything you need to know—no complicated jargon, just straight-to-the-point tips on how to make the most out of your PalmPay trial cash.
But before I dive into the full explanation of how to withdraw and use trial cash on PalmPay, let’s quickly dive into what Trial Cash is and how it works in the PalmPay App in Nigeria in 2025.
What is PalmPay Trial Cash?
PalmPay trial cash is essentially a bonus or promotional reward given to users, often when they sign up, refer friends, or participate in specific daily activities. Think of it like a free test-drive bonus—you get to explore PalmPay’s features without spending your own money.
However, you need to understand that PalmPay’s trial cash;
- Is NOT the same as real cash: While you can use it for various transactions, there are certain restrictions.
- It’s designed to help you get familiar with the platform and encourage regular usage.
Why PalmPay offers Trial Cash
PalmPay uses trial cash as a marketing strategy to: attract new users, encourage app engagement, and promote specific features like bill payments, airtime top-ups, or money transfers. It’s a win-win—you get free credits, and they get a more engaged user base.
Getting started with PalmPay
How to sign up for PalmPay
If you haven’t joined PalmPay yet, here’s a quick guide:
- Download the PalmPay App: The app is available for download and install on the Google Play Store and Apple App Store for iPhone users.
- Register your PalmPay Account: You can simply use your phone number to register a new PalmPay. More so, you will need to verify the number with an OTP code sent by PalmPay to the number.
- Complete Your Profile: Add basic details like your email address, full legal name, BVN, NIN and Face ID verification for security purposes.
- Activate Your Trial Cash: This is not automatic. Let’s take for instance, you login to your PalmPay App and you earn N200 for daily login, you will need to go-to “trial cash” section to claim the reward.
Navigating the PalmPay App Interface
Once you’re in the PalmPay App, your dashboard will show your available balance and recent transactions. The app services tab will show the app's services including the bill payments, airtime, and more. CashBox is where your trial cash stores and earn interest per annum.
Understanding PalmPay Trial Cash
Key Features of PalmPay Trial Cash
- Usability: The trial cash is not limited to specific transactions. You can use it on PalmPay to purchase anything like airtime purchases or utility bill payments, and carry out inter-bank transfer.
- Non-transferable: You can’t directly send it to your bank account. You need to earn interest on the trial cash using CashBox before it can become usable.
- Expiry Date: You need to claim the trial cash before it expires, usually within 30 days. Once it’s claimed, it’ll be automatically moved to CashBox savings account.
Terms and Conditions You Should Know
- Eligible Transactions Only: Some payments may not accept trial cash.
- Withdrawal Restrictions: Direct cash-out isn’t always possible until it’s earned interest in CashBox.
Is PalmPay Trial Cash Real Money?
Yes and no. You can’t withdraw it like typical cash, but you can use it for real transactions, saving your actual money.
How to Withdraw PalmPay Trial Cash
Step-by-Step Guide to Withdrawing PalmPay Trial Cash
- Open the PalmPay App
- Go to ‘Wallet’
- Select ‘CashBox’
- Withdraw interest earned on the “Trial Cash” you’ve claimed.
- Interest amount will be credited to your PalmPay Wallet.
- Go-to “Payment” or “Transfer”, choose preferred Transactions (like airtime purchases or transfer)
- Confirm Payment with your PIN—the trial cash will be deducted automatically.
Common Withdrawal Methods
- Airtime Top-Up (most common)
- Utility Bill Payments
- Purchasing Data Bundles
Troubleshooting Withdrawal Issues
- Error Messages? Check if the transaction supports trial cash.
- Expired Trial Cash? Unfortunately, you can’t recover it.
- App Glitches? Update your app or clear the cache.
Smart Ways to Use PalmPay Trial Cash
Making Purchases Within the PalmPay App
- Buy Airtime for yourself or friends.
- Pay for Internet/Data Bundles.
- Utility Bills like electricity, water, etc.
Paying Bills and Utilities
Using trial cash reduces your actual expenses, which is almost as good as withdrawing it.
Sending Money to Friends or Family
While you can’t transfer trial cash directly, you can:
- Buy airtime for them
- Pay their bills
Tips to Maximize Your PalmPay Trial Cash
How to Avoid Common Mistakes
- Don’t Wait Too Long: Claim and Use it before it expires.
- Double-Check Transaction Eligibility.
Earning More Rewards with PalmPay
- Referral Bonuses: Invite friends to earn more trial cash.
- Participate in Promotions: Check the “Promotions” tab regularly.
Security and Safety Concerns
Keeping Your PalmPay Account Secure
- Use Strong Passwords
- Enable Two-Factor Authentication (2FA)
- Avoid Sharing Your Login Details
Recognizing and Avoiding Scams
- PalmPay NEVER asks for your PIN via SMS or calls.
- Beware of third-party apps claiming to “unlock” trial cash for real money.
FAQs
Can I Convert PalmPay Trial Cash to Real Money?
No, but you can use it for transactions that save you real money.
What If My Withdrawal Fails?
Check if the transaction supports trial cash and ensure your app is up-to-date.
Is There an Expiry Date for Trial Cash?
Yes, typically 30 days from the date it’s credited.
Are There Limits on How Much I Can Withdraw?
Yes, depending on the promotion terms placed on your account. Check your PalmPay app for details.
Can I Transfer Trial Cash to Another App?
No, it’s strictly for use within PalmPay.
How Long Does It Take to Process Withdrawals?
Withdrawals are processed instantly for most transactions like airtime purchases.
Final words
PalmPay trial cash is a fantastic way to explore the app’s features without dipping into your real funds. While you can’t withdraw it as traditional cash, you can maximize its value by using it smartly for bills, airtime, and more. Don’t let it sit idle—make the most out of every reward you receive.
